Privacy Policy

This Privacy Policy applies to the PTI CRM Admin (hereafter referred to as the “Application”) developed and managed by PTI WebTech (hereafter referred to as the “Service Provider”).

PTI CRM Admin App is an eCommerce CRM and warehouse management platform designed for businesses, sellers, warehouses, and customer management operations. The application is provided as a SaaS-based multi-tenant platform.

Information Collection and Use

The Application may collect information when users:

• Register or log in using the web-view login system
• Manage products and inventory
• Create or manage orders
• Access seller and customer data
• Use warehouse and shipment tracking features

Personal Information

The Application may collect personally identifiable information including:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Business Information
• Customer Details

This information is collected through secure web-view based authentication and management systems for business operation purposes only.

Multi-Tenant SaaS Platform

PTI CRM Admin App operates as a multi-tenant SaaS platform where each organization receives its own isolated workspace with secure subdomain-based access.

Data belonging to each organization is logically separated and protected.

Warehouse & Product Management

The Application allows authorized users to:

• Manage products and categories
• Track inventory across multiple warehouses
• Monitor stock transfers
• Manage sellers and vendors
• Track customer orders and shipments

Order Tracking & Analytics

The Application may collect operational and analytics data such as:

• Order activity
• Shipment tracking information
• Customer interactions
• Visitor analytics
• Business reports and dashboard statistics

Device & Technical Information

The Application may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• App Usage Data

Third-Party Services

The Application may use trusted third-party services including:

• Google Play Services
• Cloud Hosting Providers
• Analytics Services
• Payment Gateway Providers
• Shipment Tracking APIs

Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, misuse, or disclosure.

All communication is secured using encrypted HTTPS connections.

Data Sharing

We do not sell or rent personal information to third parties.

Information may only be shared:

• When required by law
• For service functionality
• With trusted service providers under confidentiality obligations

User Rights

Users may:

• Access their personal information
• Request correction of data
• Request account deletion
• Contact support regarding privacy concerns

Children’s Privacy

The Application is not intended for children under 13 years of age.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Updates will be posted on this page.

Effective Date: May 11, 2026

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: sales@ptiwebtech.com